Campaigns and automations
Campaigns with templates approved by Meta, only for customers who agreed to receive them, and every reply handled in your inbox like any other conversation.
WhatsApp marketing
It is Aipiter’s WhatsApp campaigns and automations. You send messages with templates approved by Meta to customers who have agreed to receive marketing, kept separate from service notices such as reminders. You can launch a campaign or set rules like “when this happens, send that”, such as winning back customers who have not been in for months or asking for a review after a visit. When someone replies, the conversation lands in your inbox and the WhatsApp assistant handles it. Anyone who opts out never receives another campaign.
A campaign, from list to reply
What happens when a florist announces that the tulips have arrived.
Only customers who agreed to receive promotions appear. You filter by tags or by what their record shows.
The message uses a template Meta has approved. You see how many are delivered, how many are read and how many get a reply.
Whoever replies opens a conversation handled by the assistant or your team, and it stays with that person’s history.
Six pieces to message your customers without losing their trust or Meta’s.
Permission to receive promotions is stored separately from service notices. A confirmed appointment does not grant permission for a campaign.
Sends to lists go out with approved templates through the official API, never with tools that bypass WhatsApp’s rules.
“When this happens, do that”: win back customers who stop coming, ask for a review or send a survey, without drawing diagrams or writing instructions for an AI.
Pending, in progress, completed, paused or failed. If something fails, it shows up as pending work, not hidden behind a reassuring message.
You see the difference between sent, delivered, read and replied, campaign by campaign.
Anyone who asks to stop stops receiving campaigns there and then. Messaging only people who want it also protects your number’s quality with Meta.
Manual broadcasts versus campaigns
A hair salon messaging people it has not seen in two months, an academy telling former students about the new course, a workshop asking for a review after a repair: simple rules set up once that work every day.
Sending to a large list is only possible with the WhatsApp Business API and approved templates. Tools that automate the phone app break Meta’s rules and put the number at risk. Aipiter always uses the official route.
An appointment reminder is a service notice; a promotion is marketing. Aipiter keeps them apart: consent for one does not count for the other, and someone who opts out of promotions can keep receiving their reminders.
A campaign is only worth it if whoever replies gets an answer. In Aipiter, every reply reaches the same inbox as all other conversations, the WhatsApp assistant, which knows your services and hours, handles it and it stays in the CRM.
Only those who have agreed to receive marketing. Meta’s rules and the law require it, and Aipiter leaves anyone without that permission out of campaigns.
A message format Meta reviews before it can be used. It is needed to message a customer who has not written for more than a day, and campaigns are written that way.
Win back customers who stop coming, ask for reviews, send surveys or suggest something based on their history, always with their permission. They are set up as rules, with no technical flows.
A conversation opens in your inbox. The assistant answers using only what your business has published, or whoever on your team picks it up.
By saying they do not want any more. From then on they receive no campaigns and the conversation goes to your team.
Yes: how many messages were delivered, how many were read and how many got a reply, with each reply in its conversation.
Yes. Everything goes out through the WhatsApp Business API with templates approved by Meta, never by automating the phone app.
We show you a campaign with your customers: who it reaches, how they reply and how each reply is handled.
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