The operating system for customer operations
Aipiter brings conversations, knowledge, customers and operations into one controlled loop. The agent talks; the server verifies; your business stays in control.
Review my use caseThe pilot starts with WhatsApp. Email, Instagram, web and voice are planned and will only be activated after each official integration passes acceptance.
Business information is drafted, reviewed, published and versioned. The agent only uses current content and authorised live data.
Bookings, cancellations, quotations and data changes pass through server-side permissions, rules and checks.
Scheduling, customers, quotations, support, sales and operations share a common foundation. Each business activates only what it needs.
The operating system for customer operations
Bookings, cancellations, quotations and data changes pass through server-side permissions, rules and checks.
Review my use caseFrequently asked questions
Aipiter uses a shared workflow for conversations, knowledge, customers and operations. Published information guides replies; tools read data or propose changes; business services validate what can run. Each implementation defines which modules are included in that workflow.
Implementation starts with your processes, information sources and business rules. Customers are not expected to build technical prompts. A responsible person does need to review the knowledge, boundaries and expected results before a journey is activated.
Business knowledge is drafted, reviewed, published and versioned. Changing data, such as availability or a request’s status, must be checked against the authorised operational source. Editing an explanation is different from changing the business’s actual records.
The design includes assignment and human handoff so a person can continue with permitted context. The journey must define when the agent pauses, who owns the conversation and how it resumes. This behaviour is validated for each channel implementation.
Aipiter
Web → CRMnow