WhatsAppnowNatural conversations
Handles typos, changing intent and follow-ups. It answers in the business voice without exposing technical details.
- Controlled memory
- Configurable languages
- Handoff when needed
WhatsApp Business pilot under validation
Every conversation can end in completed work.
We are validating a journey where the agent understands the request, retrieves permitted context, checks real information and proposes the next step with human intervention available.
Set up WhatsAppIllustrative conversation
Live data, not fixed replies
The pilot checks opening hours, availability, prices and requests against the configured source; each journey must pass acceptance before activation.
- Structured catalogue
- Verified availability
- Published knowledge
Safe operations
Sensitive actions are shown to the user for confirmation. The server then revalidates permissions, capacity and rules.
- Confirmation buttons
- Idempotency and concurrency
- Audit of every execution
Humans and agents, coordinated
The journey under validation allows AI to be paused, a reply to be sent from the inbox and the agent to resume with permitted context. Final availability depends on channel acceptance.
- Manual takeover
- Visible owner
- Unambiguous delivery and errors
WhatsApp Business pilot under validation
Safe operations
Sensitive actions are shown to the user for confirmation. The server then revalidates permissions, capacity and rules.
Set up WhatsApp
WhatsApp · AipiterBusiness assistant
Illustrative conversation
Frequently asked questions
WhatsApp, clearly explained.
Is the WhatsApp agent already available to every business?
The initial WhatsApp channel is being validated as a private pilot. Official configuration, permissions and the complete journey must be checked before activation for a business. The conversations on this page are illustrative examples, not evidence of general commercial availability.
Can it check availability and prepare a booking from WhatsApp?
That is one pilot journey: understand the request, check the configured source and propose options. A booking should only be confirmed after user approval and a fresh check of availability, capacity and rules. The specific connector requires its own acceptance testing.
What happens if a customer wants to speak to a person?
The journey must allow the conversation to be handed to the team and agent replies to pause while a person handles it. Only authorised context is retained for continuity. Handoff conditions and responsible team members are agreed before channel activation.
Does Aipiter bypass WhatsApp Business rules?
No. Implementation must use the official platform and follow the channel’s applicable policies, permissions, consent requirements and limits. Automating a conversation does not grant permission to send any message or use data the business is not authorised to process.
Aipiter